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Effective Business Communications
Professional Development
Webcast

Effective Business Communications

The use of positive language is an important communication tool. Join this webcast to learn how to improve your communication skills and strengthen your team.

$179 - $219
Do you have an AICPA membership? Log in to apply your member discount.
46656305-6110-4E90-B13F-627B274DF603Created with sketchtool.Included in Webcast Pass

Format

Webcast

Date

Dec 21, 2020

NASBA Field of Study

Communications and Marketing

Level

Basic

CPE Credits

4

Author(s)

J. William Harden

Availability

3 months

Learning Outcomes
  • Identify five techniques to make your language more positive and professional
  • Recognize the importance of descriptive language
  • recall how using certain words can help avoid misinterpretation and misunderstandings
  • Recognize the common types of difficult communication patterns found in the workplace and how to cope with these situations
  • Identify and cope more effectively with hostile communication patterns
  • Recognize the communication patterns that occur before and during the formations of teams
  • Identify the role of conflict in work teams and approaches for dealing with the conflict
Key Topics
  • The power of professional language in business writing
  • Communication and work teams
  • Communication for leaders
  • Difficult communication
Product Details

This webcast is part of the Tax Staff Essentials program

Miscommunication is costly. It causes significant financial and emotional losses to a firm. Vague answers create numerical errors, inaccurate financial data, hurt feelings and tension within an office environment. Join this webcast to learn how positive language is not a "warm and fuzzy" concept, but rather an important communication tool for yourself and your firm.

Using the right word choices make you a more effective manager and communicator

We also look at the role leaders play in workplace communication and examine communication skills for discussion leaders. A leader's ability to communicate greatly reduces misunderstandings in the workplace and significantly improves project management.

This webcast discusses how to:

  • Eliminate wordiness, redundancy and obscure language from writing.
  • Produce documents that are clear and concise.
  • Produce written communications that are positive and confident.
Who Will Benefit
  • Tax professionals
Pricing
Do you have an AICPA membership? Log in to apply your member discount.
Nonmembers
$219.00
AICPA Members
$179.00

Looking for group pricing?

We can help with group discounts. Call us at 1-800-634-6780 (option 1) or email us at salessupport@aicpa.org

Contact us
Credit Info
CPE Credits
4
NASBA Field of Study
Communications and Marketing
Level
Basic
Prerequisites
None
Access
This is a live event. You will have access on the date/time of broadcast and the archive for 3 months after the broadcast date.
Duration
4 hrs
Speakers
J. William Harden
Ph.D., CPA, ChFC
University of NC Greensboro / Greensboro, NC Bill is an Associate Professor in the Bryan School of Business and Economics at UNC Greensboro where he teaches tax courses on flow-through entities, individual and corporate tax, tax research, IRS practices and ethics. Bill has over twenty years of experience in taxation. He began his public accounting career in 1990 in the Dallas office of one of the Big Six accounting firms. In addition to his university teaching, Bill consults on tax and financial planning issues and maintains a sole practice in North Carolina, focusing on taxation and financial consulting for small businesses and individuals. Bill has testified before the House Ways and Means Oversight Sub-Committee on internet taxation issues. He was the recipient of a Lybrand Certificate of Merit in 2002. Bill has been involved in CPE instruction for over a decade. He was the author of the AICPA’s tax update courses from 2007 through 2012 and received AICPA instructor awards in 2011, 2012 and 2013. Bill also received NCACPA outstanding instructor awards in 2009, 2010 and 2011. Bill has authored over 30 publications in tax accounting and financial planning journals, including the Journal of Financial Service Professionals, Strategic Finance, National Tax Journal, Journal of Business Finance and Accounting, Tax Notes, Tax Advisor, Journal of the American Society of CLU and ChFC. Mr. Harden is currently a member of the American Accounting Association, the American Taxation Association, the National Tax Association, the AICPA, and the North Carolina Association of CPAs. He is a past board member of the Piedmont Chapter of the NCACPA.
Accessibility

The Association is dedicated to removing barriers to the accountancy profession and ensuring that all accountancy professionals and other members of the public with an interest in the profession or joining the profession, including those with disabilities, have access to the profession and the Association's website, educational materials, products, and services.The Association is committed to making professional learning accessible to all product users. This commitment is maintained in accordance with applicable law. For additional information, please refer to the Association's Website Accessibility Policy. As part of this commitment, this product is closed-captioned. For additional accommodation requests please contact adaaccessibility@aicpa-cima.com and indicate the product that you are interested in (title, etc.) and the requested accommodation(s): Audio/Visual/Other. A member of our team will be in contact with you promptly to make sure we meet your needs appropriately.

Effective Business Communications
Dec 21, 2020
Select from the following options:
Dec 21, 2020
3:30pm7:30pm GMT
Nonmember Price
$219.00
Price excluding sales tax
$219.00
Do you have an AICPA membership? 
Log in to apply your member discount.
Shipping cost and sales tax will be added later during checkout

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