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Effective Business Communications
Professional Development
Webcast

Effective Business Communications

This webcast, part of the tax staff essentials program, focuses on business communication and business writing, with an emphasis on effective communications in the firm setting.

$179 - $219
Do you have an AICPA membership? Log in to apply your member discount.

Format

Webcast

Date

May 19, 2021

NASBA Field of Study

Communications and Marketing

Level

Basic

CPE Credits

4

Author(s)

J. William Harden

Availability

Product Number

VTSEEBC21050

 Part of Webcast Pass
 Business & partner 
Product Details

This webcast is part of the Tax Staff Essentials program.

The first part of the webcast covers aspects of leadership as it relates to work teams and group development. It examines communication skills and discusses the importance of effective communication. A leader's ability to communicate greatly reduces misunderstandings in the workplace and significantly improves project management.

The next part covers the use of positive language and its importance as a communication tool. Using appropriate word choices will make you a more effective manager and communicator.

This webcast can help you avoid misunderstandings that may cause significant financial and emotional losses to a firm. It will help you to avoid vague answers that can cause numerical errors, inaccurate financial data, hurt feelings, and tension within an office environment.

Key Topics

  • Communication and work teams
  • Communication for leaders
  • Difficult communication
  • The power of professional language in business writing

Learning Outcomes

  • Discuss the common types of difficult communication patterns found in the workplace, and how to cope with these situations
  • Identify and cope more effectively with hostile communication patterns that may occur in the workplace
  • Recognize the communication patterns that occur before and during the formations of teams
  • Explain the role of conflict in work teams and approaches for dealing with the conflict
  • Explain communication issues a leader must consider before beginning discussions with a group
  • Eliminate wordiness, redundancy, and obscure language from your writing
  • Produce written communications that are positive, confident, clear, and concise
  • Structure, design, and page layout options to construct documents that are accessible and well organized
  • Explain five techniques to make your language more positive and professional
  • Recognize the importance of descriptive language
  • Understand how using certain words can help you avoid misinterpretation and misunderstandings

Who Will Benefit

  • CPAs
  • Financial advisers
  • Attorneys
  • Partners
  • Managers
  • Staff at all levels
Credit Info
CPE Credits
4
NASBA Field of Study
Communications and Marketing
Level
Basic
Prerequisites
None
Access
This is a live event. You will have access on the date/time of broadcast and the archive for 3 months after the broadcast date.
Duration
4 hrs
Pricing
Do you have an AICPA membership? Log in to apply your member discount.
Nonmembers
$219.00
AICPA Members
$179.00

Group ordering for your team

2 to 5 registrants

Save time with our group order form. We’ll send a consolidated invoice to keep your learning expenses organized.

Start order

6+ registrants

We can help with group discounts. Call us at 1-800-634-6780 (option 1) or email us at salessupport@aicpa.org

Contact us
Speakers
J. William Harden
Ph.D., CPA, ChFC
University of NC Greensboro / Greensboro, NC Bill is an Associate Professor in the Bryan School of Business and Economics at UNC Greensboro where he teaches tax courses on flow-through entities, individual and corporate tax, tax research, IRS practices and ethics. Bill has over twenty years of experience in taxation. He began his public accounting career in 1990 in the Dallas office of one of the Big Six accounting firms. In addition to his university teaching, Bill consults on tax and financial planning issues and maintains a sole practice in North Carolina, focusing on taxation and financial consulting for small businesses and individuals. Bill has testified before the House Ways and Means Oversight Sub-Committee on internet taxation issues. He was the recipient of a Lybrand Certificate of Merit in 2002. Bill has been involved in CPE instruction for over a decade. He was the author of the AICPA’s tax update courses from 2007 through 2012 and received AICPA instructor awards in 2011, 2012 and 2013. Bill also received NCACPA outstanding instructor awards in 2009, 2010 and 2011. Bill has authored over 30 publications in tax accounting and financial planning journals, including the Journal of Financial Service Professionals, Strategic Finance, National Tax Journal, Journal of Business Finance and Accounting, Tax Notes, Tax Advisor, Journal of the American Society of CLU and ChFC. Mr. Harden is currently a member of the American Accounting Association, the American Taxation Association, the National Tax Association, the AICPA, and the North Carolina Association of CPAs. He is a past board member of the Piedmont Chapter of the NCACPA.
Accessibility

The Association is dedicated to removing barriers to the accountancy profession and ensuring that all accountancy professionals and other members of the public with an interest in the profession or joining the profession, including those with disabilities, have access to the profession and the Association's website, educational materials, products, and services.The Association is committed to making professional learning accessible to all product users. This commitment is maintained in accordance with applicable law. For additional information, please refer to the Association's Website Accessibility Policy. As part of this commitment, this product is closed-captioned. For additional accommodation requests please contact adaaccessibility@aicpa-cima.com and indicate the product that you are interested in (title, etc.) and the requested accommodation(s): Audio/Visual/Other. A member of our team will be in contact with you promptly to make sure we meet your needs appropriately.

Effective Business Communications
May 19, 2021
Select from the following options:
May 19, 2021
1pm5pm GMT
Jun 01, 2021
5pm9pm GMT
Nonmember Price
$219.00
Price excluding sales tax
$219.00
Do you have an AICPA membership? 
Log in to apply your member discount.
Shipping cost and sales tax will be added later during checkout

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