Learn how to adapt a message to different audiences, coach employees and enhance business development. This second webcast, of a two-part series, concentrates on how to address the communication challenges leaders face.
Jul 22, 2021
NASBA Field of Study
Communications and Marketing
In this webcast, you will learn how to:
“If I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations, it would be this: Seek first to understand, then to be understood.” — Dr. Stephen R. Covey, Seven Habits of Highly Effective People
Note: You will gain more from this course if you first take "Part One: Questioning and Listening to Discover Client Needs."
Group ordering for your team
The Association is dedicated to removing barriers to the accountancy profession and ensuring that all accountancy professionals and other members of the public with an interest in the profession or joining the profession, including those with disabilities, have access to the profession and the Association's website, educational materials, products, and services.The Association is committed to making professional learning accessible to all product users. This commitment is maintained in accordance with applicable law. For additional information, please refer to the Association's Website Accessibility Policy. As part of this commitment, this product is closed-captioned. For additional accommodation requests please contact firstname.lastname@example.org and indicate the product that you are interested in (title, etc.) and the requested accommodation(s): Audio/Visual/Other. A member of our team will be in contact with you promptly to make sure we meet your needs appropriately.